Delivery & Collection

Artificial Plant Delivery Information

In-stock orders are dispatched quickly from our Melbourne or Brisbane warehouses, with tracking provided once your order is on the way.

1 business dayDispatch on in-stock orders
$19.95 standardFree delivery on orders over $300
2–5 business daysTypical delivery to most metro areas

Shipping options

Dispatch1 business day on in-stock orders. Stock ships from whichever of the Melbourne or Brisbane warehouses is closest to you.
Standard shipping$19.95 flat rate Australia-wide, whatever the size of the order, with free delivery on orders over $300. Carriage is typically via Australia Post, StarTrack, Toll or Aramex depending on order size and destination. Larger and bulk orders may use other carriers.
Express option$39.95 for Express Dispatch, Parcel Safe Insurance and a premium carrier. For oversized or time-critical project freight, call 1800 617 341 or email our team before ordering.
InternationalStandard international shipping starts from $99. Contact the team for large or multi-carton international orders.

Delivery timeframes

Metro deliveries

Allow approximately 2–5 business days from dispatch for most metropolitan destinations.

Regional & remote

Regional and remote destinations may require approximately 5–10 business days, with road freight commonly used for larger items.

Tracking & timing

Tracking details are provided once your order leaves the warehouse. Carrier timeframes are estimates rather than guaranteed delivery dates, and public holidays, peak periods, remote locations, back-orders and custom-made items can add time.

Warehouse collection

Melbourne warehouse5 Kevlar Close, Braeside VIC 3195
Planning to collect?Please contact the team before travelling so stock and the appropriate collection location can be confirmed.

Large orders & project freight

Green walls, hedges, oversized plants and commercial quantities may require a different carrier or freight arrangement. If the delivery is time-critical, unusually large or going to a site with access restrictions, contact us before ordering so the most suitable delivery method can be arranged.

Need help planning a delivery?

Call 1800 617 341 or email sales@designerplants.com.au and the team can help with timing, freight or a larger project.