FAQ

Why Choose Designer Plants hedges?

  • Quick and easy to install – Do it yourself (DIY).
  • Green all year-round – Why wait for the real thing?
  • Resistant to rain and frost – Perfect for cold and wet climates.
  • UV Treated – Suitable for your backyard and outdoor space.
  • No watering required – Artificial Plants certainly don’t die.
  • Instant results – no need to wait.
  • Zero maintenance – Saving you time.
  • Long lasting – saving you money.
  • Improved Privacy – Letting you do what you want to.
  • Allergy free and pet friendly – no more hay fever.
  • Can go anywhere with an existing support, such as a fence or wall.

FAQ:

What are “Hedge Panels’’?

Hedge panels are artificial hedges specially designed to adorn and decorate walls, fences and other surfaces.

They’re a stunning, lifelike way to beautify your fences, enhance your yard, and keep your privacy…well, private. It’s a quick, affordable, convenient alternative to messy and expensive landscaping.  So natural-looking, you’ll think it’s the real thing!

 

Are hedge panels easy to install?

Yes…they’re extremely easy. Installs in minutes, requires no special tools—even if you’re not handy and have no prior experience. If you still need help though, we do offer installation around Melbourne, Australia.

 

What size are the hedge panels and vertical gardens?

Any of our vertical gardens or panels come as a 1m by 1m panel made up of various smaller sized tiles. They have already been joined together into a 1m by 1m panel.

 

Can I get a custom sized panel?

All the panels can be cut to size using a pair of scissors – if you have an area 2m by 50cm for example, a 1m by 1m panel can be cut in half and joined together to create that size.

 

Can I mix different panels together?

Definitely! All you need to do is cable tie the backing together. You can mix 2 of 10 different styles, simply join them together.

 

How do I attach hedge panels to my fence?

Hedge panels can be attached to any surface in a number of ways.

The three most common methods are:

1.   To a wooden fence with the assistance of a staple gun, by stapling the frame of the panel to the fence.

2.   To a cyclone fence, like the kind around tennis courts or swimming pools—with plastic ties or easy twist wire.

3. To a metal fence, or other hard surfaced wall – using self tapping screws.

 

Can I use hedge panels outdoors?

Absolutely. All our panels are specially designed and treated for outdoor use – they are UV treated so will last longer outdoors. They are covered by our 5 year fading and cracking guarantee.

You can also see our UV resistant reports here for more.

 

Where can I put hedge panels?

Virtually anywhere. Use them to enhance chain-link and other fences, walls, balconies and patios. As well as covering unattractive places such as bin storage areas, utility sheds and old walls; or simply make any ordinary surface as lush and beautiful as a garden in springtime. Please note that every job is unique, and the suitability of the artificial plants will vary from job to job, and be site specific, so please seek appropriate 3rd party advice as required to ensure compliance with building codes and safety requirements.

 

What size area do hedge panels cover?

All sizes—no matter how big or small. Each artificial plant panel is 1 square meter (smaller panels have already been connected for your convenience), and can be easily trimmed down or connected to other panels. You’ll have no trouble customizing it to fit your exact specifications.

 

How long does delivery take?

Depending on where you live delivery will vary; estimates are given below:

  • Victoria – 2 clear business days.
  • SA, NSW, ACT – 2 clear business days.
  • QLD, TAS – 4 clear business days.
  • Perth, NT – 5 clear business days.

The delivery of the artificial hedges to remote towns (more than 50km out of the CBD may take an extra 2-3 days).

Do you provide installation?

Yes. Installation available upon request. Contact us to find out more.

 

How long will it take to get my Hedge Panels?

Normally, just a few days. And depending on your shipping preference, you can even have it sooner. Due to the high demand for our Hedge Panels we may have run out of a particular style, however, we will notify you on the product page if this infrequent event does happen.

 

Can I get a custom design and style?

Absolutely. Simply email us a picture of the design you’d like, and we’ll create your own personal hedge style, or alternatively we can show you some custom ordered designs that have previously been made.

 

I live interstate / overseas, can I still purchase these hedge panels?

Certainly. We’ve even shipped large orders to customers in outback NT. Contact us today to discuss shipping options.

 

How long has Designer Plants been in operation?

Designer Plants has operated from Sandringham for over 8 years. We began as a Live Plant Nursery and expanded to the indoor and pot plant industry. Over time, we recognised the major advantages of man-made hedges and grass, and since then we’ve focused on delivering high quality and affordable artificial hedges. In 2014, we moved to a new showroom in Carrum Downs, Victoria.

 

Which substances are restricted under ROHS? We care about our people, and our environment so don’t use any of the following toxic chemicals.

  • Lead
  • Mercury
  • Cadmium
  • Hexavalent Chromium
  • Polybrominated Biphenyls
  • Polybrominated diphenyether

What is your returns policy?

Our returns policy allows reruns where the product is faulty. Refunds are not offered when someone simply changes their mind.

If Designer Plants make an error and deliver the wrong item we will cover the return freight back to us, and the freight to deliver the correct item.

These terms and conditions do not limit your rights under Australian Consumer Law.

How are payments processed?

We use an online merchant (CBA) who is located in Australia to process card payments, alternatively, you may choose to use PayPal which allows you to use your PayPal balance, bank account of card of your choice.

 

How do your offers work?

Free Samples – Just get in touch with us and pay the shipping and handling costs and we can send you a sample.

Cash Back – When you refer a friend you’ll get $50 if they spend more than $1,000.

 

Your beautiful hedges await you!